D365 Capacity Calculator

License Counts

Customer Engagement

Sales ProfessionalDefault only — no per-user accrual

Sales Enterprise250 MB DB · 2 GB File / user

Sales Premium500 MB DB · 2 GB File / user

Microsoft Relationship Sales250 MB DB · 2 GB File / user

Customer Service ProfessionalDefault only — no per-user accrual

Customer Service Enterprise250 MB DB · 2 GB File / user

Customer Service Premium250 MB DB · 2 GB File / user

Field Service250 MB DB · 2 GB File / user

Contact Center (Digital)250 MB DB · 2 GB File / user

Contact Center Voice250 MB DB · 2 GB File / user

Contact Center (Digital + Voice)250 MB DB · 2 GB File / user

Customer Insights - DataTenant default only

Customer Insights - JourneysTenant default only

D365 Team MembersNo storage accrual

Finance & Operations (ERP)

Finance4 GB DB · 5 GB File / user

Finance Premium4 GB DB · 5 GB File / user

Supply Chain Management4 GB DB · 5 GB File / user

SCM Premium4 GB DB · 5 GB File / user

Commerce4 GB DB · 5 GB File / user

Project Operations4 GB DB · 5 GB File / user

Human Resources4 GB DB · 5 GB File / user

Operations – Activity1 GB DB / user

Power Platform

Power Apps Premium250 MB DB / user

Power Apps per App50 MB DB / app-pass

Power Automate Premium250 MB DB / user

Power PagesNo per-user accrual

Dataverse Storage Pooled Tenant-Wide

Database

—GB

File

—GB

Log

—GB

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Enter licensed user counts on the left to see your capacity breakdown.

How it works: Default capacity comes from the highest-tier product licensed — it does not stack across products. Per-user accruals stack across all products. Log capacity is granted once at tenant level (2 GB default). D365 & ERP database and file capacity are now combined into a single shared pool.

Operations Storage (ERP) Unified Pool with Dataverse

Operations DB

—GB

Operations File

—GB

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Add ERP licenses (Finance, SCM, Commerce, etc.) to see Operations capacity.

Unified pool (Dec 2025): Operations database and file storage are pooled together with Dataverse database and file storage respectively. The ERP default replaces — does not add to — the Dataverse CRM default when higher. Per-user ERP DB accrual (4 GB) reflects the December 2023 licensing guide update; Operations File accrual (5 GB) should be verified against the current licensing guide.

Combined Capacity Summary

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Enter at least one license count to see the combined summary.